We're here to help.

Returns & Refunds

We want you to love your Marsh Supply.

If something isn't right with your order, let us know. We're here to help.

30-Day Return Window

You have 30 days from the date your order is delivered to request a return.

After 30 days, all sales are final.

How to Start a Return

To begin a return or report a concern, email vidal@themarshsupply.com.

Please include:

• Your order number
• The reason for your return or concern
• Photos or video showing the issue, when applicable

Video proof is required for defective or damaged products before the refund or replacement process begins.

Please do not send an item back until Marsh Supply has provided return instructions.

Defective or Damaged Mats

If your mat is defective or arrives damaged, send a video showing the issue to vidal@themarshsupply.com.

Once the issue is confirmed, we'll provide return instructions. Defective mats will be returned to our printer for replacement.

As a thank-you for your patience, every confirmed defective return is eligible for a $20 Marsh Supply coupon toward a future purchase.

Other Approved Returns

For approved returns that are not related to a product defect, the item must be returned to Marsh Supply before a refund is processed.

The returned product must be received and its condition verified before the refund is initiated.

Refunds

Once your return has been received and verified, your refund will begin processing.

All refunds are issued only to the original payment method used for the purchase. No exceptions.

Please allow 5–10 business days for your financial institution to post the refund after it has been processed by Marsh Supply.

Return Shipping

If the return is due to a defective, damaged, or incorrect item, Marsh Supply will cover the return shipping.

For other approved returns, including a change of mind or ordering by mistake, return shipping is the customer's responsibility.

Questions or Concerns?

We're real people, and we want to hear from you.

Send your questions, concerns, photos, and videos to vidal@themarshsupply.com.

Every email is personally responded to by our founder within one business day.

Marsh SupplyTake it to the door.